Terms & Conditions

Orders will be deemed to have been received by Halcyon Nights at the time when payment details have been provided and approved and an automated confirmation has been sent.  Order confirmations are sent to your nominated e-mail address. Take care when submitting an order - orders may not be cancelled once they have been received. By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. Halcyon Nights is an online business and will primarily communicate with customers via e-mail. It is the customer’s responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence. Each Order (once confirmed) represents a separate agreement.

We will ensure that all Halcyon Nights goods are delivered as fast as possible. From time to time it's possible for shipping and other factors outside our control to result in delays. Please don't hold that against us.

No Liability will be accepted for loss or damages suffered by anyone as a result of any such delays; and listed delivery times are an estimate only and subject to change without notice. Where scheduled dispatch of a Product is delayed by more than 1 week, we will notify customers by email at the email address nominated in orders.

Once goods have been dispatched, customers need to liaise with Halcyon Nights' nominated courier company for delivery, only - checking the tracking number and making themselves available to take delivery during business hours. Information that will provide to customers in relation to delivery will be from a third party, and We will not guarantee the accuracy of such information.

When you're returning goods to us, we take no responsibility for anything lost in transit.

Refunds may take up to 5 business days to be processed.
There will be no refund on any sale items.

All prices listed on the Site are in Australian Dollars and include GST. Promotional discount codes may be given at the sole discretion of Halcyon Nights, with terms and conditions detailed at the time of the relevant offer.

All prices listed on the Site exclude Delivery Costs, these are shown separately in the Product page. Please note, this may be recalculated depending on the number of Goods you place in an Order.

Orders will be deemed to have been received by Halcyon Nights at the time when payment details have been provided and approved and an automated confirmation has been sent.  Order confirmations are sent to your nominated e-mail address. Take care when submitting an order - orders may not be cancelled once they have been received. By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. Halcyon Nights is an online business and will primarily communicate with customers via e-mail. It is the customer’s responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence. Each Order (once confirmed) represents a separate agreement.

Orders will be deemed to have been received by Halcyon Nights at the time when payment details have been provided and approved and an automated confirmation has been sent.  Order confirmations are sent to your nominated e-mail address. Take care when submitting an order - orders may not be cancelled once they have been received. By placing an order, you make an offer to us to purchase the products you have selected based on these Terms and Conditions. Halcyon Nights is an online business and will primarily communicate with customers via e-mail. It is the customer’s responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence. Each Order (once confirmed) represents a separate agreement.

All Intellectual Property in any material on this site is the property of Halcyon Nights, or of a third party, and remains the property of its respective owners. Unless expressly authorised, you may not reproduce adapt, modify, display, perform or distribute any material or any part of any material. Please do not modify or copy the layout or appearance of the site nor any computer software or code contained in the Site either, or decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the site. All of that is a no-no. Meaning, very much prohibited. We know you understand.

BEST FRIENDS Black Friday Early Access promotion is for subscribers only. 
Promotion provides subscribers with 30% off almost everything.
Promotion excludes Australian Stories - Fern Gully, Big Adventures, Aussie Cottons, Flamin' Galahs, Outback Dreamers, Coo-ee!, Crocodile Smile. 

Discount code cannot be used in conjunction with other discount codes.
All Black Friday promotion purchases are final sale - no refunds, returns, exchanges. 
No gift wrapping is available for Black Friday promotion purchases.
Dispatch delays for Black Friday promotion purchases are expected. Current expected dispatch time is 1 week.

Best Friends Early Access begins on Sunday 10th November.
Best Friends Early Access ends Saturday 16th November 11:59pm AEST.

T&Cs Apply* Not valid on sale items or store discounts.